Privacy Policy

Soogroo Privacy Policy

At Soogroo, we are committed to protecting the privacy of our registered users. We, therefore, always commit to following the terms of this Privacy Policy. Your privacy rights regarding the information we collect from you, how we may use it and how we protect it are detailed in this privacy policy.

This Privacy Policy shall apply to the use of the services provided by Soogroo, a service owned and provided by Soogroo Ltd (“Soogroo”, “we”, “our”, “us”), Irish company. no. 705041, a company incorporated under the laws of Ireland and whose registered office is located at Belmullet, Co. Mayo, Ireland.

Personal Data

For the purposes of this Privacy Policy, “Personal Data” refers to any information about you that can be used to identify you directly or indirectly, such as your name, email address and address (and, where applicable, your login name and password), as well as any other information that can be used to identify you and that you may disclose to Soogroo or otherwise via the service.

What information do we collect from you, when do we collect it, and for what lawful purpose is it collected?

We collect the following personal information from you when you register with Soogroo: your first name, last name, email address and date of birth.








Our use of your personal data

To facilitate the use of your account, authentication of your logins, and use of Soogroo’s service we process data, such as:

  • Contact details (first and last name, age, email address and address)

  • Information about your mobile device (device identifier, operating system, manufacturer, IP-address etc.)

Customer relationships provide the legal ground for the processing of this data, as well as fulfilling our contractual obligations to you when you register to use our service.

To ensure we provide you with optimal service and support, as well as to sustain future feature enhancements, we process data such as:

  • Contact details (first and last name, phone number and email)

  • Analytics data about your usage of the service

  • Information about your mobile device (device identifier, operating system, manufacture, IP-address etc.)

Customer relationships provides the legal ground for the processing of this data.


Sharing data with third parties

Personal data that we collect from you may be shared with third party providers of Soogroo that process personal data on behalf of Soogroo; such as server hosting providers, data storage providers, and analytics systems. These third parties may be situated in countries other than your country and your personal data may therefore be subject to privacy laws that are different from the ones in your country.



When personal data is processed by a third party located outside of the EU/ESS, Soogroo will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.


We may provide personal data to regulatory authorities or legal counsel in connection with any alleged crime or suspected breach of the Terms of Service or where Soogroo is legally obligated to disclose or share your Personal Data in order to any legal issues.

Transfer of Data to Other Country

Your data will be exclusively processed within the EU/EEA (European Economic Area) or to another country only when Soogroo can comply with all applicable laws in respect of such transfer, including making sure that your personal data is kept secure.

How long do we keep your data?

Soogroo will only keep your personal data for as long you remain a registered user of Soogroo. In the event of cessation of your membership of Soogroo or a prolonged period of inactivity, we will erase your personal data.

However, it may be necessary to keep data for a longer time period to fulfil contractual obligations and / or legal requirements.






Your Rights Regarding Personal Data

You may, at any time, request access to a copy of the personal data we hold about you. Any such request may be submitted to us in writing and emailed to

In such circumstances, we will need to verify your identity, and may require more information or documentation from you if it is required to help us to locate and provide you with the personal data that has been requested.



We commit to taking all steps necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy. All Personal Data provided to Soogroo will be stored on secure servers. Unfortunately, the transfer of any information through the internet and mobile networks is not completely secure. We will do our best to ensure that your Personal Data is protected, we cannot guarantee the security of the Personal Data transmitted to the app. Any transfers of Personal Data are at your own risk. However, once we have received your Personal Data, strict security protocols and features will be implemented to try to prevent any unauthorised access.


Links to third party websites

Soogroo may at times contain links to the websites of third parties. If you decide to follow a link to any of these third-party websites, please note that these websites have their own privacy policies and that Soogroo is not, under any circumstances, responsible or liable for these policies. Ensure that you check the privacy policies of third-party websites before you submit any Personal Data to these websites.

Changes of this Privacy Policy

Soogroo reserves the right to, at any time and for any reason, amend this Privacy Policy. We will not violate any of your rights under this Privacy Policy or under applicable data protection laws. All amended terms shall come into effect thirty days after they are initially posted. However, if we make changes that we deem necessary to fulfil legal requirements, such new terms shall come into effect immediately after having been published.